The Associate will provide operational and administrative support across core Registrar Office functions. This role assists with student enrollment, academic scheduling, grade processing, graduation audits, and day-to-day office administration. The position is designed to ensure smooth academic service delivery, maintain accurate student records, and support seasonal peaks in administrative workload.

• Assist in carrying out assigned tasks in the core areas of the Registrar’s Office (RO), including:
  • Enrolment and Course Scheduling Support
  • Grade Processing and Academic Records Management
  • Graduation and Degree Audit Operations
  • Office Operations and General Support
• Perform operational, administrative, and logistical tasks assigned by the Registrar’s Office management across various departmental units.
• Assist in testing system updates and new workflow procedures within the Student Information System and document step-by-step operational procedures.
• Assist in front desk and helpdesk operations.

• Strong organisational skills and the ability to manage multiple tasks under strict deadlines.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in the Microsoft Office Suite, particularly Word and Excel.
• Data analysis skills and accuracy in data entry.
• Problem-solving skills, using institutional policies and procedures as a reference.
• Ability to work independently and collaboratively within a team.

• Demonstrates attention to detail and a commitment to accuracy in data entry and scheduling.
• Proactively seeks clarification and escalates issues to senior staff when required.
• Demonstrates a collaborative and responsive approach when working with team members, particularly during peak examination periods.
• Follow established procedures while adapting to changing priorities.
• Handles confidential information with discretion and maintains confidentiality.

• Bachelor's (Hons.) degree in Computer Science, Mathematics, Management/ Administration with IT or related analytical discipline from HEC recognized institution. 

• At least 1-2 years of working experience in the academic/corporate environment.
• Familiarity with ERP or academic information systems.

This is a contractual position, with the contract subject to extension based on performance and the department's requirements.