The Housing Specialist (Female) will play a key role in ensuring the effective management, safety, and well-being of students residing in on-campus housing. This position ensures supervisory oversight, policy compliance, streamlining hostel operations, and handling complex student cases.

The Housing Specialist works closely with internal departments such as F&E, Campus Security, Student Res. Life, and Wellness Centre teams to create a safe, inclusive, and supportive residential environment. The role requires both operational competence and the ability to lead, guide, and support junior staff.

Resident Support & Community Well-being

• Act as a senior point of contact for complex student concerns related to housing, including escalated conflicts, emergencies, and disciplinary issues.
• Promote and uphold university housing policies while fostering a respectful and inclusive hostel environment.
• Support student wellness by coordinating with campus services such as the Counselling Centre, Health Services, and the Office of Student Affairs.

Operational Oversight

• Oversee daily hostel operations across multiple residential halls, including inventory control and logistical planning for check-in/out processes.
• Monitor and ensure the cleanliness and upkeep of facilities in coordination with housekeeping and maintenance teams.
• Conduct regular inspections of hostel buildings to ensure safety, cleanliness, and functionality.

Safety, Discipline & Emergency Response

• Enforce housing regulations related to noise, curfews, guest policies, fire safety, and illegal stays.
• Lead the response to emergency incidents and coordinate evacuation protocols, fire drills, and incident reporting.
• Maintain accurate and timely documentation of disciplinary cases, safety concerns, and resident incidents.

Team Supervision & Staff Support

• Provide guidance and day-to-day supervision to Housing Officers and support staff across assigned blocks.
• Assist in onboarding, mentoring, and training new Housing Officers on operational procedures and university policies.
• Monitor staff performance and support a culture of accountability, collaboration, and continuous improvement.

Coordination & Reporting

• Collaborate with Facilities, Security, Student Life, and other departments to ensure seamless hostel operations and timely resolution of resident issues.
• Liaise with Floor Advisors (FAs) and student leaders to support community-building activities and feedback mechanisms.
• Prepare and submit routine reports (daily, weekly, and monthly) on hostel occupancy, incidents, maintenance status, and operational challenges.

• Strong communication & Interpersonal Skills
• Analytical and Reporting Skills
•  Excellent Organisational and Time-Management Skills 
• Problem Solving & Critical Thinking
• Teamwork & Leadership Skills

• Responding to complaints or issues with patience and care
• Maintaining confidentiality and trustworthiness
• Being flexible in schedule and responsibilities
• Upholding institutional policies and ethical standards

• At least a Master's degree in a relevant administrative field from an HEC recognised institute.

• At least 3 years of relevant working experience in student housing, operations, student affairs in a supervisory role.

What We Offer:

A Learning Ecosystem

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

Intellectual Freedom

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

Benefits

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

Campus Perks

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.