The Student Engagement Coordinator supports day-to-day operations of the Residential Life Program at LUMS. Working closely with the Project Manager to deliver high-impact student engagement, community development, and well-being initiatives within the residential halls. This role is hands-on and cross-functional, bridging planning, execution, and team coordination to ensure the success of the Residential Life Program.

Program Coordination & Execution:

•  Support the design and implementation of semester-long residential life programming in alignment with strategic goals.
• Work with Residential Community Leads (RC Leads) to monitor progress on programming calendars, troubleshoot challenges, and ensure timelines are met.
• Help curate and document the student engagement activities across all communities.

Team Collaboration & Oversight:

• Serve as a point of contact for RC Leads and other stakeholders on planning and operational matters.
• Assist in onboarding and capacity building efforts for new team members.
• Facilitate regular check ins and help ensure alignment of team efforts with program objectives.

Operational & Administrative Support:

• Liaise with campus stakeholders (Facilities, Maintenance, Security, IT) to ensure smooth execution of events and student support services.
• Manage logistics, materials, and approvals for planned activities.
• Maintain documentation including event reports, weekly updates, meeting minutes, and inventories.
• Resident Engagement & Support:
• Engage with student residents to gather feedback, identify needs, and promote participation in community activities.
• Provide first line support for minor student concerns, escalating serious matters to the Project Manager or relevant departments

Monitoring & Reporting:

• Track event participation, team activity logs, and engagement data.
• Contribute to program impact reports with key takeaways, success stories, and areas for improvement.

Crisis & Issue Handling:

• Be available during critical periods (orientation, exam weeks, emergencies).
• Respond to non-urgent incidents and support follow-ups in collaboration with Housing Officers and CAPS.

• Program & Event Management.
• Team Leadership & Collaboration.
• Operational & Administrative Skills.
• Communication & Interpersonal Skills.
• Computer skills including the ability to operate spreadsheets and word processing programs at a highly proficient level.

• Maintain standards of conduct
• Be respectful
• Be flexible
• Demonstrate a dedication to the position and the community
• Demonstrate sound work ethics, work independently, and practice sound-judgment

• At least a Bachedor (Hons) Degree in relevant field from an HEC recongnised institute.

• At least 3 years of experience working in a fast-paced environment with marketing background.

What We Offer:

A Learning Ecosystem

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

Intellectual Freedom

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

Benefits

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

Campus Perks

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.