Student Success Specialist
Job Type
ADMIN STAFF
Apply By
11 Nov, 2025
Rank
Specialist
Department
NOP Centre
Working Hours
Standard Working Hours
Travel Required
No
Position Overview

The candidate will oversee the Student Success domain’s operations while also providing support to the Team Lead/Functional Head. In addition, they will contribute to the overall management and administrative functions of the office.

Key Responsibilities

1.     Support with vision, direction, leadership

  • Help identify and prioritize student issues and domains of student-life needing additional support to enable student-success at LUMS.
  • Create short-term and long-term plans for resources, programming and support for the identified populations/ domains.
  • Identify concerns with student engagement and develop plans to consistently improve it.   

2.      Support with thought-leadership, capacity-building, and collaborations

  • Support Team Lead in creating new programs or making modifications in current programs based on input.
  •  
Knowledge & Skills
  • Experience with setting up a new program or initiative. 
  • Familiarity with Monitoring and Evaluation (M&E) frameworks and methods.
  • Understanding of Problem Tree and Theory of Change (ToC) approaches for program design and evaluation.
  • Background in a relevant field (e.g. educational studies, developmental psychology, public policy, etc.).
  • Leadership and autonomous functioning.
  • Willingness to learn and grow (both through self-learning and through feedback). 
  • Excellent interpersonal skills and teamwork. Ability to interact and collaborate collegially with stakeholders at multiple levels, both internally and externally.
  • Knowledge of Data Management/ Science.
  • Creative problem-solving and initiative-taking.
Behaviours

To be successful in this position, you must have the following skills and qualities:

  • Genuine commitment to and passion for improving student experience;
  • Leadership and entrepreneurial skills (taking ownership, initiative-taking, multi-tasking, creative problem-solving, self-driven and autonomous goal-setting and execution);
  • Strong collaboration and team-working skills;
  • Research, writing, and communication skills;
  • Superb professionalism (meeting deadlines, diligent work-ethic, delivering high-quality output, etc.); and equally important.
  • Ability to learn and grow (identifying strengths/weaknesses, openness to feedback, working on short- and long-term skill development in growth-areas, etc.).
Qualifications
  • At least a Bachelors (Hons.) and/or Masters from a globally reputable and accredited institution. 
Experience
  • 3 years of proven work experience in a research-based role with some experience of operations and office administration. 

What We Offer:

A Learning Ecosystem

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

Intellectual Freedom

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

Benefits

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

Campus Perks

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.

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