The Counselling & Psychological Services (CAPS) department at LUMS is seeking a dedicated Emergency Counsellor (Night Shift) to join our team. This role is designed for professionals who are passionate about crisis intervention, psychological first aid, and supporting mental health within a university setting. The Emergency Counsellor will provide immediate, on-site support to students in distress, ensuring timely interventions and contributing to the overall well-being of the LUMS community.

• Respond promptly to emergency calls and provide immediate crisis support.

• Carry out risk assessments and develop safety plans for individuals in crisis.

• Offer short-term counselling and coping strategies to help stabilise non-critical cases.

• Liaise with internal departments and external mental health services to ensure effective referrals and follow-up care.

• Maintain accurate, detailed, and confidential case notes and records of interventions.

• Contribute to CAPS awareness initiatives, induction sessions, and support groups as part of wider community engagement.

• Sound knowledge of crisis management and psychological first aid.
• Ability to remain calm, empathetic, and solution-focused under pressure.
• Excellent interpersonal and communication skills, both written and verbal.

• Demonstrates empathy, reliability, and discretion in managing sensitive cases.

• Possesses strong problem-solving skills with the ability to respond promptly in emergencies.

• Works collaboratively within a team whilst remaining capable of operating independently.

• Adapts pragmatically and flexibly to evolving situations and high-pressure environments.

• At least a Master’s degree in ClinicalPsychology, Counselling, or a related field.

• At least 1–2 years of professional experience, preferably in clinical counselling, crisis intervention, or related mental health services.

What We Offer:

A Learning Ecosystem

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

Intellectual Freedom

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

Benefits

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

Campus Perks

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.