To proficiently contribute to the Centre’s core Open Enrolment Programme portfolio while ensuring efficient client management, content development, marketing operations, and the execution of coordination tasks. The primary purpose of this position is to manage and facilitate the Centre's Open Enrollment Programmes.

Marketing & Client Engagement:

• Develop engaging and compelling content that effectively communicates the unique value propositions of the Centre and highlights the distinctiveness of its services to various target audiences.
• Monitor industry trends, market dynamics, and competitor activities to incorporate relevant insights into content development.
• Manage and address Open Enrollment client queries through emails, calls and meetings.
• Report and coordinate prospect leads and opportunities within the Open Enrollment unit.
• Manage regular operations and external/internal communications related to open programmes, including but not limited to:
  • Content development, including mass announcements, social media posts, and newsletters.
  • Screening and enrolment of participants, invoicing and timely closure of programme offerings for the finalisation of the participant profiles
  • Maintenance of payment records and requisite reports for the tracking and closure of accounts receivable/payables 

Programme Operations & Coordination:

• Prepare post-programme evaluation summaries for the open enrolment programmes.
• Coordinate with the accounts department for the processing and submission of payment cheques and IBFTs, including the processing of refund requests.
• Track and report tax deductions and receivables in accordance with the defined process.
• Complete and handle vendor/client registrations in accordance with requirements.

• Excellent written and verbal communication skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Effectively managing multiple tasks and deadlines in fast paced environment
• Strong attention to detail and analytical/problem-solving skills.

• Empathetic and fostering positive relationships with colleagues
• Adaptable to changing circumstances and trends
• Responsive, helpful, and focused on meeting client needs
• Proactive in anticipating potential issues and staying ahead to take corrective measures
• High level of integrity and discretion

Master’s or Bachelor’s degree from a recognised university (Marketing/Communications preferred).

1–2 years of relevant experience

What We Offer:

A Learning Ecosystem

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

Intellectual Freedom

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

Benefits

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

Campus Perks

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.